This Privacy Policy explains how wt77 collects, processes, stores, shares, and protects personal data relating to registered Players and visitors to the wt77 platform at wt77.bid. wt77 is committed to handling your personal information with the highest standards of security, transparency, and respect — consistent with our obligations under the international gaming licence under which we operate and applicable data protection frameworks. Please read this document carefully before using the wt77 platform.
1.1 wt77 is an online gaming platform operated by an internationally licensed gaming entity (hereinafter referred to as "wt77", "we", "us", or "our"). The wt77 platform is accessible at wt77.bid and provides casino games, sports betting, instant games, and related services to eligible Players in permitted markets.
1.2 For the purposes of data protection law, wt77 acts as the data controller in respect of personal data collected and processed through the wt77 platform. As data controller, wt77 determines the purposes and means of processing your personal information as described in this Privacy Policy.
1.3 wt77 is committed to protecting your privacy and to maintaining the confidentiality of your personal data in accordance with the standards imposed by our operating licence and applicable international data protection frameworks. This Policy applies to all Players, registered account holders, and visitors to the wt77 platform, including users accessing from Karachi, Lahore, Islamabad, Faisalabad, and all other cities across Pakistan.
2.1 wt77 collects and processes the following categories of personal data in connection with the operation of the platform and the provision of gaming services to Pakistani Players and other users:
| Data Category | Specific Data Points | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, CNIC or passport number and copy | Registration; KYC verification |
| Contact Data | Pakistani mobile number (Jazz, Telenor, Zong, Ufone, Warid), email address, residential address | Registration; account updates |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details (HBL, UBL, Meezan, Raast), transaction history, deposit and withdrawal records | Cashier; KYC; AML processes |
| Gaming Activity Data | Bets placed, game sessions, betting history, winnings and losses, bonus usage, VIP tier progression, responsible gaming settings | All platform interactions |
| Technical Data | IP address, device type and model, operating system, browser type and version, login timestamps, session duration, geolocation data | Platform access; login events |
| Communications Data | Records of live chat, email, and support ticket interactions with wt77 customer service | Support interactions |
| Marketing Preferences | Communication preferences, promotion opt-in and opt-out records, marketing response data | Registration; preference updates |
2.2 wt77 does not collect sensitive personal data (such as racial or ethnic origin, political opinions, health data, or biometric data) except where strictly required by our regulatory obligations — for example, where problem gambling indicators necessitate the recording of responsible gaming interventions under our licence conditions.
3.1 Directly from You. The majority of personal data wt77 holds about you is provided directly by you through: completing the wt77 account registration form; submitting KYC identity verification documents; using the cashier to make deposits or request withdrawals; communicating with wt77 customer support; and updating your account profile settings.
3.2 Automatically Through Platform Use. When you access the wt77 platform — whether via desktop browser, mobile browser on your Pakistani network provider, or any other means — wt77's systems automatically collect Technical Data. This includes your IP address, device information, operating system, browser type, pages visited, time spent on each section of the platform, and login and logout timestamps. This data is collected using server logs, session tracking systems, and cookies as described in Section 9 of this Policy.
3.3 From Third Parties. In limited circumstances, wt77 may receive personal data about you from third parties, including: identity verification service providers used in the KYC process; payment processors facilitating JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast transactions; fraud detection and anti-money laundering screening services; and from regulatory and law enforcement authorities where we are legally required to receive and act on such information.
3.4 From Public Sources. wt77 may supplement personal data held on file with information from publicly available sources where required for AML compliance, fraud prevention, or regulatory due diligence purposes.
4.1 wt77 processes your personal data only for defined, legitimate purposes and relies on a recognised legal basis for each processing activity. The primary purposes for which wt77 processes personal data, and the legal basis for each, are as follows:
5.1 wt77 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. This is an absolute commitment. We share your personal data only in the following limited circumstances and only to the extent strictly necessary for the defined purpose:
wt77 engages third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These providers include: gaming software suppliers who provide the game engines for our slot, live casino, and instant game products; payment processors facilitating PKR transactions via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast; identity verification and KYC service providers; fraud detection and AML screening services; cloud infrastructure and server hosting providers; and customer support platform operators. All service providers are contractually bound to process your data only for the purposes specified by wt77 and to maintain appropriate security standards.
wt77 may be required by law, court order, regulatory direction, or other legal process to disclose your personal data to competent authorities. This includes our gaming licence regulator, financial intelligence and AML authorities, law enforcement agencies, and tax authorities. wt77 will comply with all such legal obligations and, where legally permissible, will notify you of such disclosures.
In the event that wt77's business or a substantial part of its assets is acquired by, merged with, or transferred to another entity, your personal data may be included among the assets transferred. In such circumstances, wt77 will notify affected Players prior to any transfer of their data to a new data controller, and the successor entity will be required to process your data in accordance with this Privacy Policy or an equivalent replacement policy.
Where wt77 proposes to share your personal data for any purpose not described above, we will seek and obtain your explicit prior consent before doing so. You may withdraw such consent at any time.
6.1 In connection with the provision of its services, wt77 may transfer your personal data to countries or territories outside Pakistan. This may occur where wt77's servers, data centres, or third-party service providers are located in jurisdictions other than Pakistan. Such transfers are necessary for the performance of our contract with you and for the operation of the wt77 platform.
6.2 Where personal data is transferred internationally, wt77 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required under our licensing jurisdiction. These safeguards may include contractual data transfer agreements incorporating standard data protection clauses, transferring only to jurisdictions that provide an adequate level of data protection as determined by relevant regulatory frameworks, and applying additional technical and organisational security measures where appropriate.
6.3 For further information regarding the international transfer safeguards applied to your specific data, please contact wt77 using the contact information provided in Section 15 of this Policy.
7.1 wt77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods imposed by our licensing and legal obligations:
7.2 Where legal or regulatory proceedings are ongoing, wt77 may be required to retain relevant personal data beyond the standard retention periods specified above until those proceedings are finally concluded. Following expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with wt77's data destruction procedures.
8.1 wt77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
9.1 wt77 uses cookies and similar tracking technologies on the wt77 platform to ensure correct platform functionality, to analyse usage patterns, and to improve the user experience. Cookies are small text files stored on your device by your browser when you visit a website. They do not contain executable code and cannot access other files on your device.
9.2 The categories of cookies used on the wt77 platform include:
9.3 Managing Cookies. You can control and manage cookies through your browser settings. Most browsers allow you to refuse all or certain categories of cookies, delete existing cookies, or receive a notification before a cookie is placed. Please note that disabling strictly necessary cookies will impair or prevent access to the wt77 platform and its features. Browser-level cookie management instructions vary by browser — please consult your browser's help documentation for guidance specific to your browser and device.
9.4 wt77 does not use third-party advertising cookies or permit advertising networks to place tracking cookies on the wt77 platform. We do not engage in cross-site tracking of our Players' activity on external websites.
10.1 Subject to applicable law and the limitations imposed by wt77's regulatory and legal obligations, you have the following rights with respect to your personal data held by wt77. You may exercise any of these rights by contacting the wt77 support team via live chat or at the address provided in Section 15:
You have the right to request a copy of the personal data wt77 holds about you and information about how that data is processed.
You have the right to request correction of inaccurate or incomplete personal data held by wt77 in your account records.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to wt77's legal retention obligations.
You may request that wt77 restricts processing of your personal data in certain circumstances, for example while the accuracy of data is disputed.
Where processing is based on consent or contract and carried out by automated means, you may receive your data in a structured, machine-readable format.
You may object to processing based on wt77's legitimate interests or for direct marketing purposes. Marketing objections are actioned immediately upon receipt.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.
If you are unsatisfied with wt77's handling of your data, you have the right to lodge a complaint with the relevant supervisory authority under our licensing jurisdiction.
10.2 wt77 will respond to all verifiable data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case wt77 will notify you of the extension and the reason for it within the initial thirty-day period. Identity verification may be required before wt77 processes a data rights request, to ensure that data is not disclosed to an unauthorised third party.
10.3 Certain data rights may be limited or unavailable where wt77 is required to retain or process your data to fulfil regulatory obligations — for example, AML record-keeping requirements that mandate retention of transaction records for defined minimum periods may preclude full erasure requests during those periods.
11.1 With your consent given at registration or through a subsequent opt-in, wt77 may send you marketing communications about platform promotions, new game launches, bonus offers, PSL cricket betting markets, VIP programme updates, and other news relevant to your wt77 account. Marketing communications are sent via SMS to your registered Pakistani mobile number and/or by email, according to your stated preferences.
11.2 Opt-Out. You may withdraw your consent to receive marketing communications from wt77 at any time without penalty. Opt-out options include: following the unsubscribe instructions included in each marketing email; updating your communication preferences in your wt77 account settings; or contacting wt77 support via live chat. Opt-out requests are processed within forty-eight (48) hours of receipt. Following opt-out, you will continue to receive transactional and account-related communications that are necessary for the operation of your wt77 account.
11.3 No Third-Party Marketing. wt77 does not share your personal data with third parties for the purpose of those third parties sending you marketing communications. All marketing communications you receive in relation to the wt77 platform will come from wt77 directly.
11.4 wt77 does not send marketing communications to Players who have activated self-exclusion on their account. Self-exclusion immediately triggers suppression of all marketing activity to the associated contact details.
12.1 The wt77 platform is strictly prohibited to persons under the age of 21 years. wt77 does not knowingly collect, process, or retain personal data relating to individuals under the age of 21. Age verification is a mandatory step in the wt77 account registration and KYC process, and wt77 takes all reasonable steps to prevent minors from accessing the platform.
12.2 If wt77 becomes aware that personal data has been collected from a person under 21 years of age, such data will be deleted immediately, the associated account will be closed, and any funds in that account — including deposited amounts and winnings — will be forfeited in accordance with wt77's Terms and Conditions and licensing obligations regarding underage gambling.
12.3 If you are a parent or guardian and believe that a minor in your care has registered or attempted to register an account at wt77, please contact wt77 immediately via live chat or at the contact details provided in Section 15. wt77 will investigate and act on all such reports as a matter of priority.
13.1 The wt77 platform may contain references to third-party services, including payment processors and game software providers. wt77 is not responsible for the privacy practices or data protection policies of any third party whose services are accessed in connection with use of the wt77 platform. Each third-party service provider is responsible for its own privacy practices and operates under its own privacy policy.
13.2 wt77 selects its service providers carefully and requires all data processors engaged by wt77 to comply with data protection standards consistent with this Privacy Policy through contractual data processing agreements. However, wt77 cannot warrant or guarantee the practices of third parties beyond these contractual requirements.
14.1 wt77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law or regulatory requirements, or changes in our business operations. The current version of this Privacy Policy is always published on this page, with the effective date and version number displayed at the top of the document and in the hero section of this page.
14.2 Where changes to this Privacy Policy are material — for example, where we introduce a new purpose for processing your data or materially change the way in which your data is shared — wt77 will notify registered Players via their registered contact details before the changes take effect, providing a reasonable period for review.
14.3 Continued use of the wt77 platform following the effective date of any revision to this Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree with any updated Privacy Policy, you should close your wt77 account before the effective date of the revised Policy.
15.1 If you have any questions, concerns, or requests in relation to this Privacy Policy or the way wt77 processes your personal data, please contact us through any of the following channels:
15.2 wt77's customer support team is staffed 24 hours a day, 7 days a week, 365 days a year. All data protection enquiries are handled by trained staff with specific responsibility for privacy and data protection matters. Response timelines for data rights requests are as set out in Section 10.2 of this Policy.
15.3 If you are not satisfied with wt77's response to a privacy complaint or data rights request, you have the right to escalate your complaint to the supervisory authority responsible for data protection in the jurisdiction under which wt77 is licensed. Details of the applicable supervisory authority are available upon request from the wt77 support team.
Six concrete protections every wt77 account holder benefits from — not policy promises, but operational standards built into the platform from day one.
Every data transmission between your device and wt77 servers — including your login credentials, payment details, and personal information — is protected by 256-bit SSL encryption. The same standard used by international banks and financial institutions operating in Pakistan.
wt77 has an absolute prohibition on the sale, rental, or trade of player personal data to third-party marketers. Your information is used only to operate your account, process your payments, comply with our licensing obligations, and where you have opted in, to send you wt77 promotions.
Data access, rectification, erasure, portability, and objection rights are all available to every wt77 account holder. Requests are processed within 30 calendar days. wt77 will verify your identity before processing any request to ensure your data is protected from third-party access.
wt77 does not hold your data indefinitely. Retention periods are defined by regulatory requirement — five years for financial and identity records under AML obligations, three years for support communications. After retention periods expire, data is securely destroyed or anonymised.
Unsubscribing from wt77 marketing is instant and permanent. Once you opt out — via account settings, email unsubscribe link, or live chat — marketing communications stop within 48 hours. Your opt-out record is maintained indefinitely to prevent accidental re-marketing.
In the event of a data breach affecting player data, wt77's documented incident response procedure activates immediately. Affected Players are notified without undue delay where the breach poses a risk to their rights and freedoms. Regulators are notified within required timeframes.
Our support team is available around the clock to answer privacy queries, process data rights requests, and assist with account security concerns. You can also review our Terms and Conditions or visit the Responsible Gaming page for more information about how we protect Pakistani players. 21+ only.